Política de envio

Last Updated: August 01, 2026
1. Processing Time
•
In-stock items: 2‒5 business days processing after payment confirmation
•
Custom items: 7‒14 business days processing
Processing days exclude weekends and US public holidays. Delays may occasionally occur
due to inventory updates or production schedules.
2. Delivery Time
•
United States domestic orders: 2‒7 business days after shipment
•
International orders: 7‒20 business days after shipment
International shipments may incur customs duties, import taxes, or clearance fees, which are
the sole responsibility of the recipient. We are not liable for customs delays, holds, or import
charges.
3. Order Tracking
A tracking number will be sent to your registered email once your order ships. Please monitor
delivery status regularly.
4. Lost or Undelivered Packages
If tracking shows “delivered” but you have not received your package, please check porches,
parcel lockers, building reception, or neighbor acceptance first. We will assist with claims if the
carrier confirms loss.
5. Shipping DisclaimerWe are not responsible for delays caused by carrier issues, weather conditions, natural disasters,
customs holds, or uncontrollable external factors.